Last updated: March 2026

Probity ("we," "our," or "us") operates the website probitypm.in and provides property management services in Hyderabad, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you engage our services or contact us, we may collect:

Name, email address, phone number, and WhatsApp number
Physical address (residential and correspondence)
Aadhaar number, PAN number, and passport details (for legal documentation services)
Bank account details (NRE/NRO/savings account for rent deposits)
Power of Attorney documents (for NRI clients)
Property ownership documents (sale deeds, tax receipts, building plans)

Property Information

Property address, survey number, and location details
Property photographs and video (collected during inspections)
Tenant details (for properties we manage)
Financial records (rent collected, expenses incurred, tax deductions)

Website Information

IP address, browser type, and device information
Pages visited, time spent, and interaction data
Cookies and similar tracking technologies

How We Use Your Information

Service Delivery: Managing your property, finding tenants, collecting rent, conducting inspections, filing legal documents, and providing reports
Communication: Sending property updates via WhatsApp, email, and phone; responding to your queries; and providing service notifications
Legal Compliance: Filing documents with government agencies (Dharani, GHMC, Sub Registrar, TGSPDCL), processing TDS deductions, and maintaining records as required by Indian law
Service Improvement: Analyzing service quality, response times, and client satisfaction to improve our offerings
Marketing: With your consent, sending information about new services, property market insights, and regulatory updates relevant to your property

How We Share Your Information

We do not sell your personal information. We share information only in these circumstances:

Government Agencies: When required for service delivery (Dharani portal, GHMC, Sub Registrar, Revenue Department, Police verification, TGSPDCL/TGNPDCL) or when legally compelled
Service Providers: Vetted vendors (plumbers, electricians, painters) receive only the minimum information needed to perform repairs at your property. They do not receive your personal contact details.
Financial Institutions: Banks processing home loans or valuations receive property documents with your authorization
Legal Professionals: Lawyers on our panel receive case-specific information for title verification, agreement drafting, or dispute resolution
Tenants: Receive only the landlord information required by law for rental agreements. not your overseas address, NRI status, or financial details

Data Security

All digital data is stored on secure, encrypted servers
Physical documents are stored in locked cabinets at our Banjara Hills office with access controls
WhatsApp communications are end-to-end encrypted by default
Employee access to client data is role-based and logged
We conduct periodic security reviews of our data handling practices

Data Retention

We retain your personal information for as long as your service engagement is active, plus 7 years after termination as required by Indian tax and legal compliance requirements. Property inspection photos and reports are retained for 3 years. You may request deletion of non-legally-required data at any time.

Your Rights

Under applicable Indian law and GDPR (for EU-resident clients), you have the right to:

Access: Request a copy of all personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of data that is no longer required for service delivery or legal compliance
Portability: Receive your data in a structured, commonly used format
Objection: Object to processing for marketing purposes at any time
Withdrawal: Withdraw consent for optional data processing (does not affect lawfulness of prior processing)

Cookies

Our website uses cookies for basic functionality and analytics. You can control cookie settings through your browser preferences. Disabling cookies may affect some website features but will not impact our service delivery.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or WhatsApp to active clients.

Contact Us About Privacy

For privacy-related queries, data access requests, or complaints:

Email: info@probitypm.in (subject: "Privacy Request")
Phone: +91 86868 64366
Address: Probity, Road No. 1, Banjara Hills, Hyderabad, Telangana 500034

We respond to all privacy requests within 30 days as required by applicable law.